Celtic Knot Tree of Life & Rose Quartz Large Goddess Pendant Chakra Wicca Pagan

RoJen Jewellery has been a dream of mine for years. I started making jewellery when I was just babe by the side of mothers who not only taught me my jewellery craft but also our witchcraft heritage passed down through our lineage for eons. As a child I became a crystal healer and hedgerow healer. I am a hereditary witch by birth and proud to follow the old path. All items I sell are either handmade by me or by my husband. All other crystals and items are sourced from reputable outlets. Mother Nature comes first, always.

Please take a moment to read our terms and conditions as confirming your "Buy it Now" you are agreeing to these terms.

Shipping and Service:

Our standard shipping service is 2^nd class signed for. As this is a signed service please update PayPal with a suitable address where someone will be available to offer a signature upon delivery. If this is not possible and your parcel receives an attempted delivery that is unsuccessful Royal Mail should leave a card if you are not at home. Unfortunately this does not always happen. If your item has not arrived as expected please contact your local sorting office.

How to contact Royal Mail?

You can use the tracking number provided on screen in ‘my eBay – purchases’. You can log onto Royal Mails website (https://www.royalmail.com/track-your-item) and arrange a re-delivery at a time and date that suits you. Alternatively collect in person at the sorting office. This online solution is affected and only takes a few minutes to sort.

Tips for checking out:

We are happy to combine postage on items that are labelled with postage. Please use the basket option or request a total from seller.

Please, if you are buying multiple items with FREE postage do not make several separate orders. You MUST use the basket system.

We can only post to the address given on your PayPal payment so please make sure this is correct as instructed above.

 For our customers outside the UK, postage is fully insured and tracked however due to this the postage is costly. Please use the basket option where your postage will automatically be updated up on check out. Postage is only paid once no matter how many item you choose to buy.

What if I have a problem with my order?

If there is a problem with your item/s when it arrives, please contact us straight away using the eBay messaging system and we usually reply within 24hours.  Our customers are extremely important to us and we will always go the extra mile to correct any issue you may have.

Please not that I am only human!

RoJen Jewellery is a small family run business operated by mere humans such as myself, not machines & high techie computer system. We do things the old way which adds a personal touch to every order we dispatch.

Who takes your photos?

We take all our own photos and have several key factors we insist on following with every shot taken.

All photos are taken in natural daylight. All photos are never edited, enhanced or filters applied. All photos used are always the raw photography. The person shooting the photos must always were black to stop any reflecting light from changing the colour of the item in question. These protocols are to ensure you get the best possible snap shot of any item you may wish to purchase.

What about Multi Listings?

Nearly all our listing have multiple items attached. Gemstones are natural forms and no two are the same. The main image is a picture of only one of the items you may receive. We take multiple photos and of multiple items. If you would prefer a certain shade of stone for example please add this to the ‘Message to seller’ section when checking out. We will always do what we can to make sure you get what you really want.

Will the colour be the same?

Yes, but computer settings do alter the shade and tones of colours on all screens. Please remember this as colours with similar hues will appear different on each screen.

Required by law:

Please note that we are required by law to state that our magical/witchcraft items are sold for entertainments purposes only! RoJen Jewellery cannot guarantee that you will gain the outcome you wish by using any of our magical items sold

Alternative healing & Craft items should not be used in place of medical advice and/or treatment.

All items must NOT be ingested.

Where applicable (oils, lotions and potions) we recommend doing a skin patch test first, leaving the area 24 hours before further application